FREQUENTLY ASKED QUESTIONS
Yes, we ship to the United States, Canada, European countries, and more. You can confirm the availability after entering your address. Shipping costs will apply and be added during the checkout process. We run discounts and promotions throughout the year, so stay tuned for exclusive deals.
Shipping times vary based on the delivery address selected during checkout. Once you add items to your cart and enter a shipping address, you will be able to view the estimated delivery days.
You can enter your tracking# on the "Track Order" page to check the latest shipping status.
Free shipping is available for orders with a total value exceeding $200. You can view the specific shipping fee on the checkout page.
Yes, but please note that Crossing Fog and our partners cannot be held liable for any loss or damage that may occur after the items are delivered to the shipping address you provided at the time of purchase.
Our unisex designs are tailored for a versatile fit. Please refer to the detailed size guide available on each product page to find the best fit for you. If you are between sizes, we recommend sizing up for a more relaxed fit, or you can contact our customer support for personalized advice.
You can find detailed instructions on the "Return & Exchange" page.
For now, we focus on our online store to provide you with the best shopping experience. Subscribe to our newsletter to stay updated on any future physical store openings!
CONTACT US FOR ANY QUESTIONS
Our customer support will contact you via email within 1-2 business days.